Episode 2 of 10
Why AI sounds so sure
When a model is missing the facts, it still writes a fluent, confident answer.
Check yourself
A chatbot tells a customer, calmly and firmly, that a spare part is in stock. What does that tone tell you?
A model writes fluently whether or not it has the facts. Only a source you can check tells you more.
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01 · Basic
How AI really works
From 'what is a language model' to 'why our ChatGPT pilot did not stick', in ten 40-second episodes. No hype, one idea each.
After this series you can:
- You recognise an answer without a source as a guess, and ask for the source.
- You choose per task whether lookup, fine-tuning or an agent fits, and where the approval sits.
- You ask a supplier pointed questions about access rights, location and oversight.