About Optimi

We understand how systems work. That is why we can improve them.

Optimi is an AI process optimization and automation agency in The Hague, for companies with 10 to 100 employees in South Holland and the rest of the Netherlands. We map processes, count where time leaks away, and build the solution on the systems you already have. The trade name is Optimi; the legal name is Kroon Optimi.

  • Size 10 to 100 employees
  • Based in The Hague, South Holland
  • Data Data in the EU
  • Legal name Kroon Optimi

Why we start with the system, not AI

Every company that has been around for fifteen years has a working system: people, software, agreements, a few Excel files. It works, or the company would not be here anymore. But there are places in it where someone retypes the same thing every day. You only find those places by understanding the whole system: where work comes in, who does what, where it goes wrong. After that, AI is a tool, one of many. That is why we do not say “we do something with AI,” but “your organization already works, we make it work better.”

The existing system, its bottleneck, and what comes nextPeople, software, agreements, and spreadsheets form a working system. The bottleneck is where someone retypes the same information every day. AI is one tool for that step. A person approves the result before it returns to the system.HREVIEWPeopleSoftwareAgreementsA few Excel filesBOTTLENECKSomeone retypesthe same thing every dayAI as a tool,one of manyThe existing system, its bottleneck, and what comes nextPeople, software, agreements, and spreadsheets form a working system. The bottleneck is where someone retypes the same information every day. AI is one tool for that step. A person approves the result before it returns to the system.HREVIEWPeopleSoftwareAgreementsA fewExcel filesBOTTLENECKSomeone retypesthe same thing every dayAI as a tool,one of many

Who we work with

Companies with 10 to 100 employees. Large enough to have an administration that costs hours, small enough to change something in ten business days. Mostly wholesale, logistics and transport, and accounting firms, but the approach works anywhere email, PDF, and ERP meet. If we think a scan would get you nothing, we say so at the intake.

Four rules

How we work

  1. Examine first, then build. No proposal before the numbers.

  2. Numbers with a unit. Hours per week, lead time in days, error rate. No adjectives.

  3. One front door. Every route starts with the free intake, and every step ends with a decision by you.

  4. A person stays in control. Every automation has an approval step.

Read more about the route: How we work.

Five commitments

What you can expect

  • Data stays in the EU and is never used to train models.

  • We work by the GDPR, with a data processing agreement and a processing record.

  • We work to ISO 27001, ISO 27701, and ISO 42001.

  • We build so that you are ready for the EU AI Act.

  • The code, configuration, and documentation are yours.

Read the full explanation on Security & GDPR.

The Hague · South Holland

The Hague, South Holland

We work from The Hague and are usually on site with clients in the Randstad, the urban west of the Netherlands. For the intake, scans, and workshops we come to you; building and support we do from our own office.

+31 (0)20 369 2551 [email protected]

Who you meet

A small team of process specialists who also build: process consultant, AI engineer, workflow developer, data & integrations, adoption trainer, and delivery lead. Meet the team →

  • process consultant
  • AI engineer
  • workflow developer
  • data & integrations
  • adoption trainer
  • delivery lead

Schedule a free intake.

Schedule a free intake

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Carlos Kroon Optimi

Good afternoon 👋

How can I help?

Mon–Fri, 9:00 AM–6:00 PM · We usually respond within one hour on business days.