Six sectors where manual work consumes the most hours

Optimi most often works with wholesalers, transport and logistics companies, accounting and bookkeeping firms, healthcare organizations, schools, and local governments with 10 to 100 employees. Not because other sectors are less interesting, but because these six have the most manual work between email, PDF, and their line-of-business systems, and we know their processes.

Wholesale

Orders arrive by email, PDF, or Excel and are retyped into the ERP. Our estimate: 8 to 20 hours a week on order entry alone. Supplier price lists and backorder status come on top of that.

Wholesale: orders from the inbox without retyping →

Logistics & transport

Staff match CMR consignment notes and proof-of-delivery documents to trips, chase missing paperwork, and invoice only at month-end. Our estimate: 10 to 25 hours a week, plus extra days sales outstanding (DSO).

Logistics & transport: less email and more trips invoiced on time →

Accounting firms

Every quarter, teams chase client documents, sort email, and answer the same questions. Our estimate: 6 to 15 hours a week per team on collecting documents alone. And client data must stay protected under the GDPR and confidentiality obligations.

Accounting: less time chasing documents, more time for advice →

Healthcare

Handovers after a shift, updating the client record, entering hours for insurer claims: the same client data in two or three systems. We connect the electronic client record to scheduling and claims systems and automate the administration, strictly under the GDPR.

Healthcare: more time for clients through connected systems →

Education

The student information system, the scheduling software, and the administration rarely talk to each other, so reports are assembled by hand. We connect the systems and automate administration and reporting for schools.

Education: systems that work together →

Government

Public-records requests, permit applications, and reports run through case-management systems that need manual work at every step. We connect the case-management systems and automate the handling, within the GDPR and the EU AI Act.

Government: less manual work in case-management systems →

Other sectors

Installation companies, staffing agencies, and insurance brokers see the same pattern. An email arrives, one person retypes it, and another checks it. The AI process scan works in any sector where that happens. Not sure whether your company fits? That is exactly what the free intake is for.