Practical guidance on AI, automation, and small business rules

These eight articles explain AI process scans, choosing your first automation, the EU AI Act, GDPR, and when to buy, connect, or build software. They are for owners and managers of companies with 10 to 100 employees. Each article starts with the answer and shows when it was last updated.

The EU AI Act for small businesses: what you need to do

What does the EU AI Act require from a small business? Five practical steps, what applies in 2025 and 2026, and what you can safely leave alone.

GDPR-compliant AI: keep control of client data

How to use AI in your business without breaching the GDPR: four supplier requirements, what EU-hosted really means, when you need a DPIA, and a one-page policy.

From Excel and email to a workflow: choose the first step

Which business process should you automate first? Use three selection criteria, map email and PDFs to your ERP, and measure the result before and after.

Document automation: process PDFs and invoices without retyping

Learn how to process PDF orders and invoices in your ERP automatically, which documents work best, how AI differs from OCR, and where review fits.

“We tried ChatGPT, but it did not stick”

Why does ChatGPT fail to stick at work? A chat window is not a process. Learn the three missing links and how to keep a second pilot focused.

AI literacy under Article 4: how to show compliance

What does Article 4 of the EU AI Act require? Learn who needs AI literacy, what each role should know, and how to document compliance clearly.

What an AI and process scan delivers

An AI and process scan maps recurring work, counts manual hours, and ranks bottlenecks in three weeks. The result is a number, a top five, and a roadmap.

Build vs. buy for small businesses: buy, connect, or build?

Should a small business buy or build software? Compare three options, four decision rules, Excel's hidden costs, and ownership of code and data.

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