Checkout broke after 7.1, fixed by Saturday afternoon

Rickey

Updated to 7.1 Friday night. The Friday after it came out – Saturday 9am, blank checkout.

Error log: Uncaught Error: Call to undefined method 🙂

Restored functions.php from the SiteGround backup, orders by 2pm.

The bit of my own code in that file, rewritten against https://developer.wordpress.org/, should've been Friday's job.

Mattia

What happened to the orders that came in during that gap, between it going blank and the restore?

Restoring from the database usually means losing them.

Please let us know.

Rickey

Not quite, restored the files, without touching the database. Then for those two orders that were at the point of failure, I entered the details of them both manually. Taken from the payment company's dashboard.

mohamedvanhoof

No, just trying to figure out this: how much does it cost to create a copy/staging version of the website?

I see some have it included as part of the hosting package, does that include a staging version or another copy of the site?

Axel.Gaudin

Mine comes with a staging site and creates a clone in a few mins.

That's the value IMO, being able to create a real test order on the staging shop before we go ahead and make the update to live shop

Does yours?

SleepyBison1124

I guess not, but since my host does automated snapshots, the whole procedure is pretty much unnecessary 🙂

Unless you guys want it done differently?

Mattia

Those snapshots are of the entire server, once a day.

So if there's a crash on a Saturday, you're not only out the day of the crash - roll the whole server back and the orders taken since that snapshot go with it.

For all these reasons I'd suggest using a file-level restore instead of a server restore. A staging test before releasing that fix on your live site - the two seperate procedures.

Rickey

I run the latest plugin upgrade first, in the staging copy. But I still got the same checkout issue in that... It's taken 20 minutes instead of a whole weekend.

Which leads me back to what I thought first. Staging site is the full plugin + the full site with a single 'up-to-date' database. So I get the same issue as on live. Which is the point really -- it broke there instead of on a Saturday morning.

So do I still do file level restores on top of that?